Rr88 takes every player's privacy seriously. This document provides a detailed explanation of the types of data we collect, the purposes for which it is used, how we protect it, and your rights as a rr88 platform user.
Bank-grade data encryption
Data centres with layered protection
Your information is never shared without consent
Important Note: This Privacy Policy describes rr88's data protection practices and applies to all users of the rr88 platform, including the rr88.ml website and the official rr88 mobile app. By using the rr88 platform, you consent to the practices described in this Privacy Policy.
Rr88 ("we", "our platform") is committed to protecting the privacy and security of every user's personal data. This Privacy Policy is crafted to align with international best practices in data protection and to ensure Malaysian players fully understand how their information is handled.
The scope of this policy covers all personal data you provide to us through the account registration process, gaming activity, customer support usage, financial transactions, and any other interaction with the rr88 platform. This includes data collected automatically when you browse the website or use the rr88 mobile app.
Rr88 acts as the data controller responsible for all personal data collected through our platform. If you have any questions or concerns regarding privacy, you may contact our Data Protection Officer (DPO) team by email at [email protected].
Rr88 collects your personal data through several channels. Below are the categories of data we collect and their sources:
| Data Category | Example Information | Resources | Required? |
|---|---|---|---|
| Identity Data | Full name, date of birth, gender, MyKad/passport number | Registration form, KYC | Required |
| Contact Data | Email address, phone number, residential address | Registration form | Required |
| Financial Data | Bank account number, bank name, transaction history | Deposits/Withdrawals | Required |
| Game Data | Betting history, wins, account balance, gaming activity | Platform activity | Required |
| Technical Data | IP address, device type, browser, operating system, access logs | Automatic | Partial |
| Cookie Data | Language preference, login session, game preferences | Automatic | Options |
Rr88 does not collect sensitive data such as medical information, religious beliefs, or political views. We only collect data that is genuinely necessary to provide you with a safe and quality service.
You are responsible for ensuring that all data provided is accurate and up to date. Inaccurate information may affect your KYC verification and fund withdrawal process.
Every piece of data collected by rr88 has a clear and lawful purpose. We do not use your data for any purpose other than those stated below:
You may opt out of marketing communications at any time by clicking the "unsubscribe" link in promotional emails or by contacting the rr88 support team. Opting out of marketing does not affect any other services you use.
Rr88 does not sell, rent, or trade your personal data to third parties for marketing purposes. However, we may share your data in the following limited circumstances:
All third parties we work with are bound by strict data protection agreements and must comply with the security standards set by rr88. They are only permitted to use your data for the purposes we have specified.
The security of your data is rr88's top priority. We implement multiple layers of technical and organisational protection to keep your personal data safe at all times:
While we use the best available security technology, no system can be guaranteed 100% risk-free. You also play an important role in keeping your account secure — use a strong password, enable 2FA, and never share your login details.
Rr88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
The types of cookies we use are as follows:
You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the rr88 platform. Continued use of our platform after receiving a cookie notice is considered consent to the use of cookies as described.
As a rr88 platform user, you have the following rights regarding your personal data. To exercise any of these rights, please contact our data protection team via email at [email protected]:
You have the right to request a copy of all personal data we hold about you within 30 days of the request date.
You have the right to request the correction of any inaccurate or incomplete personal data held in our records.
You may request the deletion of your personal data, subject to legal obligations and data retention requirements.
You have the right to object to the processing of your data for direct marketing purposes at any time, without providing a reason.
You have the right to receive your personal data in a machine-readable format for transfer to another provider.
You have the right to request a temporary restriction on the processing of your data under certain circumstances while a review is in progress.
Rr88 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable law. The following are our data retention period guidelines:
Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be personally linked to you.
The rr88 platform may contain links or integrations with third-party services such as game providers, payment processors, and eWallet providers. rr88 is not responsible for the privacy practices of any third-party websites or services.
When you interact with third-party services through the rr88 platform, the privacy policy of those third parties applies to data they collect directly from you. We encourage you to read the privacy policy of each third-party service you use.
rr88 only works with third-party providers whose data protection standards are equal to or higher than our own. All third-party agreements include strict data protection clauses.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the rr88 Data Protection Officer (DPO) through the following channels:
Rr88 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be communicated to you via your registered email or an in-platform notification at least 7 days before taking effect.
This Privacy Policy is governed by applicable Malaysian law. If you are dissatisfied with how we handle your privacy complaint, you have the right to lodge a complaint with the relevant regulatory authority.
Privacy is more than a document — it is our work culture. Learn how rr88 protects your data every day.
All data transmitted through the rr88 platform is protected with 256-bit SSL encryption — the same standard used by leading banking and financial institutions in Malaysia.
Rr88 has never and will never sell, rent, or trade player personal data to advertisers or third-party marketing companies. Your data belongs entirely to you.
The rr88 security team conducts comprehensive penetration testing and security audits every quarter to ensure there are no vulnerabilities that could be exploited by unauthorised parties.
Rr88 has a dedicated Data Protection Officer (DPO) to handle all player privacy matters, ensuring every request and complaint is addressed thoroughly and promptly.
Rr88 only collects data that is genuinely necessary to deliver our services — nothing more, nothing less. Every data field we request has a clear and valid justification.
You have full control over rr88 marketing communications. Unsubscribe at any time, and we will honour your preference within 48 hours with no impact on your account.
Register your rr88 account today with confidence. Your privacy is protected, your transactions are secure, and every cent of your wins is processed transparently and promptly.